--- title: Blog | Beachcomber's Genuine Quality description: Beachcomber's Genuine Quality | pool, above ground pool, inground pools, hot tubs, owen sound, port elgin, spas, grey bruce, drinking water owen sound, pool chemicals port elgin, ontario --- # Our Blog ## [The Evolution of a Quality Brand Beachcomber Hot Tub](https://www.rintouls.ca/blog/bid/344556/The-Evolution-of-a-Quality-Brand-Beachcomber-Hot-Tub) Posted by [Yvonne Schnurr](https://www.rintouls.ca/blog/author/yvonne-schnurr) on Tue, Nov 26, 2013 @ 05:12 PM - [Tweet](https://twitter.com/share) [![](http://t3.gstatic.com/images?q=tbn:ANd9GcSI63kgy0cPeJXlFBFNRKy3MjCpBiEz6cjl7ufc0rw9DowaVFaJ)](https://www.rintouls.ca/url?sa=i&source=images&cd=&cad=rja&docid=Mxf8035XmzkrqM&tbnid=oR6r8FXQIhF8LM:&ved=0CAgQjRwwAA&url=http%3A%2F%2Fbeachcomber-hottubs.blogspot.com%2F&ei=OjuVUufYI-vIsAS814KQBg&psig=AFQjCNHVJMVf6eSmGkw00o3y93LlRzLUqw&ust=1385598138636186) Keith Scott started with a simple goal: "to build a better hot tub." In the mid -  seventies, at the start of the spa industry, the lack of quality products that Beachcomber was receiving for resale prompted us to provide our customers with something better. We started by manufacturing our own Beachcomber Hot Tub shells and putting together a package of pumps and plumbing parts allowing retail customers to put the pieces together themselves at home, but this process was still unsatisfactory. Next in the early eighties we built portable hot tubs with the equipment inside the cavity allowing for little or no insulation, a process that most spa manufactures still use today. We still do not agree with this type of spa construction. In 1983 we came up with a better idea and insulated all 4 walls and cab forward the power equipment outside the water vessel. To this day, I am still committed to this construction method of Beachcomber Hot Tubs because it confirms my first goal, "it's a better quality hot tub."  Flash Back Keith Scott learned from his family that looking after your customers and providing them with a good product and service builds customer loyalty. After working for ten years and building swimming pools, Keith saw an opportunity to start into a new industry of hot tubs. Using the skills he learned from his family and working in the work world he jumped in and began Beachcomber Hot Tubs.  We build the best quality and most comfortable hot tubs in the world- and our family of exclusive distributors strive to treat every customer with the same care and respect we treat the people closest to us - our families. Our ultimate goal is to reduce stress, relax, and enjoy therapeutic health and wellness, with the recuperative healing powers of a Beachcomber Hot Tub for you. Phil Rintoul learned during his youth, working in their family business, giving him the opportunity to learn the basics of running a good business; quality products and outstanding customer service create quality customers. Growing up in a home where honesty, love, hard work and caring for our fellow man were as natural as part of life as breathing. Rintoul's Pools and Hot Tubs has built their business by taking care of our customers, one customer at a time. And they, in turn, recommend us to their family and friends. Visit us today for more information and education on your backyard getaway. ![phil history](https://www.rintouls.ca/hs-fs/file-38174707-jpg/images/phil_history.jpg?width=333&height=247&name=phil_history.jpg) [![Free Estimate](https://no-cache.hubspot.com/cta/default/247379/3446c6d5-ecca-4389-b0f1-fdce11a1d8dd.png)](https://cta-redirect.hubspot.com/cta/redirect/247379/3446c6d5-ecca-4389-b0f1-fdce11a1d8dd) 0 Comments [Click here to read/write comments](https://www.rintouls.ca/blog/bid/344556/The-Evolution-of-a-Quality-Brand-Beachcomber-Hot-Tub#comments-listing) Tags: [Insulation](https://www.rintouls.ca/blog/topic/insulation), [Comfort and Design](https://www.rintouls.ca/blog/topic/comfort-and-design), [The Evolution of a Quality Brand."to build a](https://www.rintouls.ca/blog/topic/the-evolution-of-a-quality-brandquotto-build-a), [Hot Tubs](https://www.rintouls.ca/blog/topic/hot-tubs), [Beachcomber's Genuine Quality](https://www.rintouls.ca/blog/topic/beachcomber39s-genuine-quality), [Water](https://www.rintouls.ca/blog/topic/water) ## [Beachcomber's Genuine Quality Hot Tubs!](https://www.rintouls.ca/blog/bid/349999/Beachcomber-s-Genuine-Quality-Hot-Tubs) Posted by [Yvonne Schnurr](https://www.rintouls.ca/blog/author/yvonne-schnurr) on Tue, Nov 12, 2013 @ 08:05 AM - [Tweet](https://twitter.com/share) [![](http://hottubs.artknappsurrey.com/files/2010/03/BHT_LS_Candles.png)](http://www.google.ca/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=AKhZO5Sx3TAREM&tbnid=AHh_-iJfyseWGM:&ved=0CAUQjRw&url=http%3A%2F%2Fhottubs.artknappsurrey.com%2F&ei=ckuCUonKIoWO2gXI44D4BA&bvm=bv.56146854,d.b2I&psig=AFQjCNEW3U0J6TCywfzvXOF9eEUXsYtC7w&ust=1384356802691506)   **Beachcomber's Genuine Quality Versus Glitz & Gimmicks !** The Rintoul Family run a hands - on family business along with a likeminded executive team of free thinking people that have made them the quintessential brand in the hot tub industry. Beachcomber has steered away from the bells and whistles from day one! The hot tub industry has  gotten themselves into trouble with gliz, big insignias, sass and a dollop or two of ostentation. Beachcomber's three price levels with the 700, 500, and 300 series all convey a more unassuming, efficient brand competing in a young, fierce, global hot tub market. Since 1978, our own customers have shown us that our value, economy, usability and durability have raised us to the top in the 1970's, 80's, 90's and now competing our fourth decade of leadership with the Beachcomber Hybrid 3 Edition Hot Tub. We are proud to say that when you see a Beachcomber, it calls for nothing fake! Beachcomber Hot Tubs takes a 'long life' approach, not the 'gimmick' factor that was so prevalent in the auto industry of the past. " We do not want the flashy effect, where you buy a hot tub/spa that lasts only for a few years, and then throw it away; we want our hot tubs to work for 25 years. Our goal is to take the quality we have through all of our 15 hot tub models and be the leader in greener technologies. We see that people want quality and energy efficiency in all hot tub model sizes and price points." Our thinking is to always have our leadership technology and quality at every Beachcomber price level. Create a little paradise in your backyard today by coming in and visiting Rintoul's Pools & Hot Tubs to see the difference quality, expert advice and customer service make in the Pool and Hot Tub / Spa industry. **Industry Reports Reveal Customers Want And Need Quality!** **Breaking Industry News** Did you know that Beachcomber's customer referral rating is 98.4% versus the industry's 50% in recommending another spa sale to a friend? This low industry approval referral rating comes from their dissatisfied hot tub owners that have experienced poor quality and after sale service problems that they found were not looked after properly by the store and / or by the brand manufacturer.  Beachcomber has built our business on referrals from satisfied owners and will not participate in these low or average industry customer referral ratings. We provide the highest level of quality, value and after sale service for our Beachcomber customers by listening to their needs and are dedicated to providing the best hot tub experience. Our Customer Satisfaction Index online survey provides us with feedback which we have used to establish the highest customer approval referral rating. One of the key survey questions setting the benchmark for quality experience customers expect from the premium Beachcomber brand is " Would you recommend a Beachcomber Hot Tub to a friend?" Beachcomber Hot Tub owners rank us with a 98.4% approval rating to refer us to their friends and family! We are nothing like the industry standard. Please see us first. We have plenty of floor models and Beachcomber hot tub spa models  to clear starting at $3,997.00 and some factory seconds that have been reduced as well, while stocks last. We have the best selection of spas or Hot Tubs, coast to coast. We offer free water testing. Canadian made Beachcomber Hot Tubs and are very high quality and made with the greatest attention to detail. They are affordable with easy financing. Take advantage of our FREE water test lab. Simply bring in a sample of your hot tub water and your dirty Beachcomber filter and we will send you home with a complete report including recommendations on what is required to get your hot tub water balanced and a clean micro filter. Have your water tested and filter exchanged as often as you like. **We have a Beachcomber Hot Tub for just about any budget…** **[![Free Estimate](https://no-cache.hubspot.com/cta/default/247379/3446c6d5-ecca-4389-b0f1-fdce11a1d8dd.png)](https://cta-redirect.hubspot.com/cta/redirect/247379/3446c6d5-ecca-4389-b0f1-fdce11a1d8dd)** 0 Comments [Click here to read/write comments](https://www.rintouls.ca/blog/bid/349999/Beachcomber-s-Genuine-Quality-Hot-Tubs#comments-listing) Tags: [Comfort and Design](https://www.rintouls.ca/blog/topic/comfort-and-design), [Hot Tubs](https://www.rintouls.ca/blog/topic/hot-tubs), [HubSpot Tips](https://www.rintouls.ca/blog/topic/hubspot-tips), [Breaking Industry News](https://www.rintouls.ca/blog/topic/breaking-industry-news), [Beachcomber's Genuine Quality](https://www.rintouls.ca/blog/topic/beachcomber39s-genuine-quality) [All Posts](https://www.rintouls.ca/blog/all) ### Subscribe via Email ### Follow Me ### Latest Posts ### Posts by Category - [A HEALTHIER HEART (4)](https://www.rintouls.ca/blog/topic/a-healthier-heart) - [A MAGICAL VACATION IN YOUR BEACHCOMBER (1)](https://www.rintouls.ca/blog/topic/a-magical-vacation-in-your-beachcomber) - [ARGUABLY (2)](https://www.rintouls.ca/blog/topic/arguably) - [ARTHRITIS (1)](https://www.rintouls.ca/blog/topic/arthritis) - [BACK PAIN (1)](https://www.rintouls.ca/blog/topic/back-pain) - [Backyard Automation (3)](https://www.rintouls.ca/blog/topic/backyard-automation) - [BACKYARD ENTERTAINING WITH FLARE (6)](https://www.rintouls.ca/blog/topic/backyard-entertaining-with-flare) - [Beachcomber Genuine Quality (1)](https://www.rintouls.ca/blog/topic/beachcomber-genuine-quality) - [Beachcomber's Genuine Quality (2)](https://www.rintouls.ca/blog/topic/beachcomber39s-genuine-quality) - [Breaking Industry News (4)](https://www.rintouls.ca/blog/topic/breaking-industry-news) - [Buoyancy (1)](https://www.rintouls.ca/blog/topic/buoyancy) - [CARDIOVASCULAR HEALTH (1)](https://www.rintouls.ca/blog/topic/cardiovascular-health) - [Chlorine & bromine sanitizers (1)](https://www.rintouls.ca/blog/topic/chlorine-bromine-sanitizers) - [Comfort and Design (8)](https://www.rintouls.ca/blog/topic/comfort-and-design) - [Create a little paradise in your own backyard (8)](https://www.rintouls.ca/blog/topic/create-a-little-paradise-in-your-own-backyard) - [Creating Value with owning a Swimming Pool (1)](https://www.rintouls.ca/blog/topic/creating-value-with-owning-a-swimming-pool) - [design and custom installation (3)](https://www.rintouls.ca/blog/topic/design-and-custom-installation) - [design and custom installationKnowing with certain (4)](https://www.rintouls.ca/blog/topic/design-and-custom-installationknowing-with-certain) - [Ease of Maintainance (6)](https://www.rintouls.ca/blog/topic/ease-of-maintainance) - [ENTERTAINING (4)](https://www.rintouls.ca/blog/topic/entertaining) - [Heat (1)](https://www.rintouls.ca/blog/topic/heat) - [HOBr: Most active (1)](https://www.rintouls.ca/blog/topic/hobr-most-active) - [HOCI: Most active (1)](https://www.rintouls.ca/blog/topic/hoci-most-active) - [Hot Tub Benefits experience it for yourself (1)](https://www.rintouls.ca/blog/topic/hot-tub-benefits-experience-it-for-yourself) - [Hot Tubs (5)](https://www.rintouls.ca/blog/topic/hot-tubs) - [HOT TUBS CAN TURN YOUR BACKYARD INTO A ROMANTIC (2)](https://www.rintouls.ca/blog/topic/hot-tubs-can-turn-your-backyard-into-a-romantic) - [How Do I Find A Reputable Pool Contractor?Purchasi (1)](https://www.rintouls.ca/blog/topic/how-do-i-find-a-reputable-pool-contractorpurchasi) - [How to get the best value (8)](https://www.rintouls.ca/blog/topic/how-to-get-the-best-value) - [HubSpot Tips (2)](https://www.rintouls.ca/blog/topic/hubspot-tips) - [Huge Savings on Beachcomber Hot Tubs and Roto Spas (1)](https://www.rintouls.ca/blog/topic/huge-savings-on-beachcomber-hot-tubs-and-roto-spas) - [Hybrid 3 Feature # 3 (2)](https://www.rintouls.ca/blog/topic/hybrid-3-feature-3) - [Hybrid 3 Feature #1 (2)](https://www.rintouls.ca/blog/topic/hybrid-3-feature-1) - [Hybrid 3 Feature #2 (2)](https://www.rintouls.ca/blog/topic/hybrid-3-feature-2) - [Hydrotherapy (1)](https://www.rintouls.ca/blog/topic/hydrotherapy) - [IMPROVED FLEXIBILITY (2)](https://www.rintouls.ca/blog/topic/improved-flexibility) - [IMPROVED SLEEP (1)](https://www.rintouls.ca/blog/topic/improved-sleep) - [INCREASED MUSCLE TONE & STRENGTH (2)](https://www.rintouls.ca/blog/topic/increased-muscle-tone-strength) - [Insulation (5)](https://www.rintouls.ca/blog/topic/insulation) - [Learn top tips and tricks for extending the life o (2)](https://www.rintouls.ca/blog/topic/learn-top-tips-and-tricks-for-extending-the-life-o) - [LIVE BEAUTIFULLY! 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Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-275332520-jpg/gallery/album/12405/img_0006.jpg) - [![](https://www.rintouls.ca/hs-fs/file-275332520-medium-jpg/gallery/album/12405/img_0006.jpg) ](https://www.rintouls.ca/hs-fs/file-275332520-jpg/gallery/album/12405/img_0006.jpg) ### Improved Flexibility! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-272880029-jpg/gallery/album/12406/img_0005.jpg) - [![](https://www.rintouls.ca/hs-fs/file-272880029-medium-jpg/gallery/album/12406/img_0005.jpg) ](https://www.rintouls.ca/hs-fs/file-272880029-jpg/gallery/album/12406/img_0005.jpg) ### Early Swimmers enjoy more! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-274616562-jpg/gallery/album/12407/img.jpg) - [![](https://www.rintouls.ca/hs-fs/file-274616562-medium-jpg/gallery/album/12407/img.jpg) ](https://www.rintouls.ca/hs-fs/file-274616562-jpg/gallery/album/12407/img.jpg) ### Accessories Available in Store! 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Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-274112626-jpg/gallery/album/12413/img_0004.jpg) - [![](https://www.rintouls.ca/hs-fs/file-274112626-medium-jpg/gallery/album/12413/img_0004.jpg) ](https://www.rintouls.ca/hs-fs/file-274112626-jpg/gallery/album/12413/img_0004.jpg) ### Waterfalls Too! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-275400790-jpg/gallery/album/12414/img_0012.jpg) - [![](https://www.rintouls.ca/hs-fs/file-275400790-medium-jpg/gallery/album/12414/img_0012.jpg) ](https://www.rintouls.ca/hs-fs/file-275400790-jpg/gallery/album/12414/img_0012.jpg) ### Quality Family Time! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-272920264-jpg/gallery/album/12415/img_0013.jpg) - [![](https://www.rintouls.ca/hs-fs/file-272920264-medium-jpg/gallery/album/12415/img_0013.jpg) ](https://www.rintouls.ca/hs-fs/file-272920264-jpg/gallery/album/12415/img_0013.jpg) ### Create your dream! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-274661862-jpg/gallery/album/12416/img_0002.jpg) - [![](https://www.rintouls.ca/hs-fs/file-274661862-medium-jpg/gallery/album/12416/img_0002.jpg) ](https://www.rintouls.ca/hs-fs/file-274661862-jpg/gallery/album/12416/img_0002.jpg) ### Saunas Available Too! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-273506753-jpg/gallery/album/12417/img_0014.jpg) - [![](https://www.rintouls.ca/hs-fs/file-273506753-medium-jpg/gallery/album/12417/img_0014.jpg) ](https://www.rintouls.ca/hs-fs/file-273506753-jpg/gallery/album/12417/img_0014.jpg) ### Roto Hot Tubs! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-273508593-jpg/gallery/album/12418/img_0015.jpg) - [![](https://www.rintouls.ca/hs-fs/file-273508593-medium-jpg/gallery/album/12418/img_0015.jpg) ](https://www.rintouls.ca/hs-fs/file-273508593-jpg/gallery/album/12418/img_0015.jpg) ### Steps! 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Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-275425750-jpg/gallery/album/12421/img_0009.jpg) - [![](https://www.rintouls.ca/hs-fs/file-275425750-medium-jpg/gallery/album/12421/img_0009.jpg) ](https://www.rintouls.ca/hs-fs/file-275425750-jpg/gallery/album/12421/img_0009.jpg) ### Concrete formation Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-272941724-jpg/gallery/album/12422/img_0010.jpg) - [![](https://www.rintouls.ca/hs-fs/file-272941724-medium-jpg/gallery/album/12422/img_0010.jpg) ](https://www.rintouls.ca/hs-fs/file-272941724-jpg/gallery/album/12422/img_0010.jpg) ### Landscaping made easy! Gallery description... - ![](https://www.rintouls.ca/hs-fs/file-272947134-jpg/gallery/album/12423/img_0001.jpg) - [![](https://www.rintouls.ca/hs-fs/file-272947134-medium-jpg/gallery/album/12423/img_0001.jpg) ](https://www.rintouls.ca/hs-fs/file-272947134-jpg/gallery/album/12423/img_0001.jpg) ### Enjoy the Straight Goods Now! | **Beachcomber's Newsmagazine "The Straight Goods ”** The Straight Goods Magazine gives you a deeper look  into the hot tub and spa industry. Beachcomber’s Founder Keith Scott shares his  30+ years of industry knowledge – he has been building nothing but hot tubs  since 1978. It is confusing to shop for a hot tub or spa today – The Straight  Goods will show you what to look for with questions and answers on the most  asked questions. Learn how to evaluate them and how to buy one with this  indepth magazine. [Get your free Newsmagazine here](http://www.beachcomberhottubs.com/contact-beachcomber/default.asp)! | [![Beachcomber Hot Tubs Newsmagazine](http://www.beachcomberhottubs.com/Straight_Goods_114.jpg)](http://www.beachcomberhottubs.com/flipbook/tsg/Straight_Goods_114/default.asp) Click above to read                     "The Straight Goods | | --- | --- | ### Custom Build Today! ![describe the image](https://www.rintouls.ca/hs-fs/file-295539033-jpg/images/img_0009.jpg) © 2015 Rintouls. All Rights Reserved.